WE ARE HIRING!
We are expanding our team and are looking for a Sales Team Lead to join our Manila Team.

ABOUT THE ROLE
As the Sales Team Lead, you’ll be the liaison between the upper management and sales team. You’ll be responsible for managing a team and oversee performance and service quality to guarantee customer satisfaction. You’ll also ensure the quality of calls is carried out consistently and accurately based on the standards set by the management.

WHAT YOU’LL DO

  • Initiate, implement and develop monitoring tools for effective quality assurance procedure
  • Responsible for people development and alignment of goals to meet and/or exceed expectations
  • Provide recommendations for monitoring call activity including response to calls, emails & chats
  • Commute to all team members for any new requirements, changes, updates given by the upper management
  • Coach team members on their performance on regular basis
  • Other reasonable duties as assigned/required

WHAT WE’RE LOOKING FOR

  • Bachelor’s degree or equivalent years of experience
  • 3-5 years experience in managing a sales team
  • Proven experience and success in managing a team
  • Strong leadership and organization skills
  • Ability to be resourceful and look for creative solutions to solve complex problems
  • In-depth understanding of BPO business and process
  • Strong verbal and written communication skills
  • No attendance issues

LOCATION: Mandaluyong, NCR Philippines

ABOUT THE/STUDIO

We are building a company that could be equivalent in scale and relevance to Amazon. Sounds like an exaggeration — but let us explain:

Amazon (and e-commerce in general) have completely disrupted the "last mile" — from ordering products easily to getting those products delivered to your door. But the "first mile" in the supply chain, where the product is actually produced, hasn’t changed in over a hundred years. In spite of that, its value of this market is immense and only keeps growing. Fashion / apparel manufacturing alone is a $1.2 trillion industry.

We've built an on-demand manufacturing platform (manufacturing-as-a-service) that meets the needs of the 21st century economy. We bootstrapped our way to a $15M run rate and just closed a $10M Series A with a top-tier Silicon Valley VC. We believe we can create enormous value and literally change the world by making fast-turn, low volume manufacturing accessible to everyone.